Responsible Gaming

Gaming Should Be Entertainment

At rawcliffe.co.nz, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. Play only with money you can afford to lose, and always set realistic expectations about your chances of winning.

Age Verification

You must be 18 years of age or older to participate in online gambling in New Zealand. We are committed to preventing underage gambling. If you are under 18, please do not use our site or recommended gaming platforms.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family, friends, or partners
• Gambling with money intended for essential expenses (rent, food, utilities)
• Neglecting work, study, or personal relationships due to gambling
• Feeling anxious or irritable when unable to gamble
• Gambling for longer periods or with larger amounts than intended
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise these signs in yourself or someone else, please seek help immediately.

Self-Help Tools

Most online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the total amount you can lose during a session
• Reality Checks: Receive reminders about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
• Time Limits: Set automatic session timeouts to prevent extended play

Take advantage of these features to keep your gaming enjoyable and within your control.

Get Help — Support Organisations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

New Zealand Resources

• Problem Gambling Foundation (NZ)
  Freephone: 0800 664 262
  Website: www.pgf.nz
  Email: [email protected]
  Free, confidential support and counselling services available 24/7
• Gambling Helpline (NZ)
  Freephone: 0800 GAMBLE (0800 426 253)
  Free counselling and support for problem gamblers and their families
• Samaritans Aotearoa New Zealand
  Freephone: 1800 726 666
  Website: www.samaritans.org.nz
  Support for mental health concerns related to gambling

International Resources

• GamCare (UK)
  Website: www.gamcare.org.uk
  Support and information for problem gambling
• GamStop (UK)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Australian problem gambling support services

Take Action Today

If you have a problem with gambling, seek help now. Problem gambling is treatable, and support is available. Contact one of the organisations listed above—they are confidential, free, and staffed by professionals trained to help.

Remember: Your wellbeing is more important than any game. Don't hesitate to reach out.